Frequently Asked Questions!
Q: What is the Payment Gateway Charges?
A: When you use electronic medium to transfer funds using Credit Cards, Debits Cards or Net banking etc your Retailer or Seller uses a third party application to securely verify and authorize your payments made to his bank account at a nominal fee per transaction. This fee is the Payment Gateway Charges.
Q: What will be the Charges for TodayFare.com Payment Gateway?
A: TodayFare.com Payment Gateway Charges = 2%.
Q: What will be the Service Charges against cancellation of air ticket?
A: TodayFare.com Service Charges against cancellation of air ticket = 200/-
Q: What is the TodayFare.com Cancelation and Refund Policy?
A: If any confirmed ticket cancelled by customer, the amount will be refunded within 0-7 Days. If any booking Not Confirmed due to any valid reasons the amount will be refunded to Customer wallet within 0-48 Hrs.
Q: What will be the Cancelation Charges?
A: Cancelation Charges shall be applied as per below rule:
Amount = Discount - (Normal Cancelation Charges + (Service Fee * 16%)
Ex:Let if a ticket amount is Rs 5000 and
Ticket Discount = Rs 300
Airline Cancelation Charges = Rs 2250
Service Charge = 200
Cancelation Charges= 2250+200 (Rs.2450/-)
Q: What will be the Refund Amount Calculation in Case of Wallet ?
A: Refundable Amount = Ticket Amount - (Cancelation Charges + Discount)
Ex: Refundable Amount = Rs 5000 – (300 + 2250 + 200) = Rs 2750/-.
Q: What will be the Refund Amount Calculation in case of Customer Bank Account or Credit Card ?
A: Refundable Amount = Refundable Amount-( Refundable Amount* Payment Gateway Charges).
Ex: Refundable Amount = 2334 -(2334*2%)= 2287/-
Q: What will be the Refund Amount Calculation if Booking has not been made by www.TodayFare.com?
A: Case1: In that case Full refund will be credited to www.todayfare.com wallet against customer ID. Customer can use wallet amount to book airticket.
Case2: If customer insist his amount refunded in his payment source(ex: credit card, Bank Account etc..) then payment gateway charges applied .
Ex: If Ticket Amount= 5000/-
Refundable amount = 5000 -(5000*2%)= 4900/-
Q: What will be the Do's and Don'ts while using www.TodayFare.com?
A: Avoid making ticket in simultaneous TAB, will cause unappropriate result.
For any other queries regarding Refund & Cancelation mail us at:
- support@todayfare.com
- refund@todayfare.com
- query@todayfare.com